How to Manage High Conflict Parties and Facilitate Difficult Conversations in Mediation

Increasingly we are being challenges by parties in mediation who exhibit extreme forms of thinking and behaving that make it hard for the mediator to use the normal range of mediator skills to move parties off positions and to facilitate difficult conversations about key issues and to assist these high conflict parties to negotiate in a manner that will bring about a resolution / settlement. This webinar will provide an in depth understanding of this high conflict behaviour and the skills required to manage these challenging mediations.