Pre-Recorded

There is no need to stop providing mediation services to clients while we follow safety guidelines during this pandemic. Let us show you how to set up and use some popular online platforms. There are also important adaptions that need to be made not just to our process but also our skills. We will give […]

Intake…why should we do it , how can it be used most effectively? This presentation will discuss the importance of intake, and how the process of intake can assist the parties in their preparation for the mediation session. The presentation will highlight the issues and information that need to be covered in the intake and

FDR and Mediation is a tough job. We are often meeting clients at the worst time in their lives where behaviors are not always appropriate. We are also constantly dealing with conflict, and high emotions. This can take a toll on us, and it is not uncommon for FDRPs and mediators to go through stages

This is a live webinar, you will be sent a link prior to the webinar to join, if you are unable to join or wish to re-watch it, it will be available in your portal the following day This webinar will look at the skills needed to enhance your practice and the parties’ experience and

How do you Make your practice compliant proof? Can it be done? This webinar will look at the most common complaints a mediator /FDRP may find themselves facing within their practice. Prevention is the key to complaint minimization. This webinar will highlight strategies and tips about how to work more effectively at the various stages

This webinar will focus on Using Facilitative Skills to reach Settlement. While the facilitative model is the model on which the NMAS accreditation is based, the settlement model is often considered as the fall back model used in many mediations. What happens often is that the important facilitative skills are then not utilised. This presentation

Family and Domestic Violence is a complex area and as we know separation is a high risk time for FDV occurrence. Understanding FDV and being able to diagnose differential FDV is extremely important for FDRPs. This webinar will assist you to diagnose and assess FDV. We will look at how this diagnosis can assist you

We have all been there, where we have had to have a difficult process conversation with a client. It can be hard to know how to do this and how to manage client expectations and reactions. This webinar will assist you to gain the skills and confidence to have these difficult conversations with ease. Availability:

As FDRPs and mediators we are increasingly being challenged by high conflict parties. Managing this high level of conflict requires an understanding of why parties are behaving this way; their subconscious motivations and fears that drive this behaviour and the skills that are needed to calm their defensive feelings so they are able to access

This webinar will focus on the three “A”s of facilitative mediation. These strategies can assist even the most difficult parties to move . In this webinar you will learn the skills and interventions to assist parties to reach a sense of resolution and achieve their goals in mediation. Availability: FDRP & Mediator Level