Conflict Causes and Analysis and Interventions
Insight into the causes of conflict is the vital first step towards resolving matters in mediation. This webinar will provide the understanding and skills required for a mediator to assess the parties’ conflict and analyse the issues / interests causing negotiations to deadlock and why they have not been able to reach a resolution themselves, and / or why the conflict has escalated. Based on this information, the mediator can determine the appropriate process and skills to manage the mediation, overcome these blockages and move parties to a settlement / resolution.
General and Dual Membership Level