Masterclass in Working with High Conflict People
As mediators, we are increasingly being challenged by high conflict parties. Managing this high level of conflict requires an understanding of why parties are behaving this way; their subconscious motivations and fears that drive this behaviour and the skills that are needed to calm their defensive feelings, so they are able to access the part of their brain needed for constructive problem-solving.
This 1-day intensive training opportunity will provide you with the skills and knowledge to be able to adapt your mediation model and practice to accommodate this niche area of practice.